HID-compliant touch screen driver missing after installing wrong driver

[Matenuncoup]

I'm in the same situation. Everything people suggested so far didn't work. I sort of gave up on the touchscreen capability of my laptop. I'm pretty disapointed about HP's tech support as well.

[Armon_DeV889934]

No it still didnt install after i restarted computer too

[Armon_DeV889934]

is this for windows 10?

[Maria-Cristina]

Hello. So, after almost 3 months without touchscreen, a friend of mine helped me solve my problem. What basically happened in my case, was that I installed a driver for pen, that was not compatible with my laptop, it modified/ uninstalled my touchscreen driver, or something like that.  

The driver for touchscreen should not change just by installing another driver for pen, so the fact that it managed to deactivate my touchscreen, just by trying to install it, is, I belive, a flaw with either the pen's program code or the touchscreen's.

I have the HP 360. Model 13-4116dx.  I don't know if it's important or not but for this model, my friend searched the screen's producer, which in my case is Elan, and he downloaded a program to reinstall the touchscreen, from the Hp drivers page:

sp78424.exe

It takes about 20 minutes to install, so don't worry if it's taking a while. Restart your PC after. 

[hamish1966]

I'm having the same issue of missing HID driver for the touchscreen on my HP Envy Touchsmart Sleekbook - a notebook from late 2012.  It was working fine with Windows 10 until recently, now the driver has disappeared.  The app your friend found for you isn't compatible with my Envy and I can't find a similar firmware update on the HP site.  Seems I may be stuck.

[fifeaces]

https://youtu.be/0FEl0hoo8DQ

Follow this link to you tube and the instructions, it worked for me

[andresnievesj]

You can try these from the Intel website. I was skeptical at first, but were the only ones that worked after upgrading from Windows 8.1 to Windows 10. My touch screen works really good.

https://downloadcenter.intel.com/download/25311/Compute-Stick-System-on-a-Chip-SOC-Driver-Package-fo...

[slbain9000]

I am having he same problem.  After attempting to install the pressure-sensitive driver for an HP stylus, the install failed and the touchscreen stopped working entirely.

Now the device manager no longer shows the HID-compliant touch screen driver at all, as if the hardware was not there.

When I tell the device manager to scan for new hardware, it finds nothing.  A cold start did not help.  I also tried rolling back to a stored set point in Windows, but this does nothing.

I am not sure what to do here.  My touch screen is totally dead, and it's a big part of why I bought the Spectre 360 in the first place.

-slbain9000-

[slbain9000]

I tried this, and Recovery Manager insists I don't have a touch screen at all.  Which I do.

[KINGSIDY]

BOSS IT DIDN'T WORK