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HP Recommended
hp envy touchscreen 15-j181na
Microsoft Windows 10 (64-bit)

My touching screen was working fine till i decided to upgrade my hard drive to ssd. i installed win 10 but the touchscreen didnt work giving me code 45 massage. i found it in hidden devices in device manager.

i tried several solutions here and it still giving me "code 45" error ("Currently, this hardware device is not connected to the computer. (Code 45).

i tried to update it but its saying u have the newest driver. date 2006 driver .

cant disable or enable it .

restarted the lap several time.

 

HELP PLZ

 

 

1 REPLY 1
HP Recommended

Hello,,

 

Please follow these steps to see if you can enable the Touchscreen: 

 

  • Open up the Device Manager
  • Find “Human Interface Devices”
  • Expand “Human Interface Devices”
  • Right-click on “HD-compliant touch screen.”
  • Click “Enable" (if available)
  • Restart your Notebook PC. 

If this does not seem to change anything, please use the System Restore feature and pick a date that was before the issues started. 

 

To use System Restore in Windows 10:

 

  • Go to the Search
  • Type Control Panel
  • Click Control Panel
  • Click System
  • Click System Protection
  • Click System Protection Tab
  • Click System Restore
  • Click Next
  • Choose "Choose a different Restore point"
  • Click Next
  • A box that says "Restore your computer to the state it was in before the selected event" will pop up
  • Choose the event
  • Click Next
  • Click Finish
  • Click Yes to Confirm

When the System Restore is finished, you will get a pop up that says it has been completed.

 

I am an HP employee, supporting the HP Experts who volunteer their time and technical knowledge to help others.

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

 

 

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