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‎03-11-2025 11:06 AM

HP Recommended
Product: HP 14 dq2031tg

I have an HP 14 dq2031tg laptop. I'm having a challenging time extending the desktop to dual monitors using the USB-C connection for the second monitor. I keep getting "No Video Input" on the second monitor screen.

 

When I try Settings > Display > Multiple Display and click Detect, I always get "Didn't detect another display". I have tried numerous connecting cables and hubs but none have worked.

 

What am I doing wrong? Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-11-2025 01:36 PM

HP Recommended

Ironically, I had an unused adapter in a box of cables. I was able to resolve this issue with an "OREI SplitExtend HDMI Splitter Extended Display for Dual Monitor". It did require a new driver, which I downloaded from their website. Before downloading, I checked their site with a few safe/legit website verification services and completed virus scans after download and after extraction. All was fine. Now I have the proper extended desktop with dual monitors (and laptop closed in a stand).

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1 REPLY 1

‎03-11-2025 01:36 PM

HP Recommended

Ironically, I had an unused adapter in a box of cables. I was able to resolve this issue with an "OREI SplitExtend HDMI Splitter Extended Display for Dual Monitor". It did require a new driver, which I downloaded from their website. Before downloading, I checked their site with a few safe/legit website verification services and completed virus scans after download and after extraction. All was fine. Now I have the proper extended desktop with dual monitors (and laptop closed in a stand).

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Was this reply helpful? Yes No
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