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‎07-09-2024 05:56 AM

HP Recommended
Operating System: Microsoft Windows 11
 
I have had this laptop for no more than three months now. My laptop has yellow and magenta spots on the upper and lower left sides of the screen, and they shift from one side to the other. How do I get rid of them
I have had this laptop for no more than three months now. My laptop has yellow and magenta spots on the upper and lower left sides of the screen, and they shift from one side to the other. How do I get rid of themI have had this laptop for no more than three months now. My laptop has yellow and magenta spots on the upper and lower left sides of the screen, and they shift from one side to the other. How do I get rid of them
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1 REPLY 1

‎07-09-2024 06:40 AM

HP Recommended

Hello MH751, go to Device Manager and uninstall the Display Adapters driver, restart the computer and then install the driver that I leave you to download. If the stains are not removed, it could be from a Flex cable that is bad or damaged, it could also be from the screen that is bad.

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149509.exe

Greetings.

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