• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎11-12-2018 03:13 AM

HP Recommended
Product: 15q-ds0010tu
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I came across an issue while playing HD videos in 15q-ds0010tu laptop. The screen has an amazing HD resolution , however while playing high res videos the videos doesnt look refined and looks all jagged and grainy. Surely, it doesnt look like a high res video and the quality is really poor. 

Has anyone come across this issue with video playback on their HP 15q-ds0010tu.?? 

Any tips or help or any driver related update is much appreciated.!

2 REPLIES 2

‎11-12-2018 05:44 AM

HP Recommended

what app are you using to play the videos?

Was this reply helpful? Yes No

‎11-13-2018 07:09 AM

HP Recommended

Gom player

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.