HP 15s-fr2006TU Laptop: Screen Flickers When Microphone is Turned On

[rick311]

Hi everyone,

I'm using an HP 15s-fr2006TU laptop, and I've been facing a strange issue recently. Whenever I turn on the microphone — whether it's using WhatsApp voice messages, voice typing, voice recorder, or any app that accesses the mic — my laptop's display starts flickering like something which is unusable.

The flickering stops as soon as I stop using/turn off the microphone from settings.

I tried checking for malware, updating Windows, and restarting, but the issue persists. I also tried for uninstaling and reinstalling, updating the display and audio drivers but nothing helped. Ultimately reinstalled windows itself, but no use.

I have also attached a video clip for your reference.

Has anyone else faced this issue with this model or similar HP laptops? Could this be a driver conflict or hardware problem?

I'd appreciate any suggestions or fixes.

Thanks in advance!

[Kuroi_Kenshi]

HI @rick311,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Update Graphics Drivers:

• Visit the HP Support Website and download the latest drivers for your graphics card.
• You can also use Device Manager to update the graphics driver:
  1. Right-click on the Start menu and select Device Manager.
  2. Expand the Display Adapters section.
  3. Right-click your graphics card and select Update Driver.
  4. Choose to search automatically for updated driver software.

Update Audio Drivers:

• Follow the same steps as above, but expand the Sound, video and game controllers section in Device Manager.

Update BIOS:

• Ensure your BIOS is up-to-date by visiting the HP Support Website, searching for your laptop model, and downloading the latest BIOS update available.

Windows Update:

• Make sure your Windows OS is fully updated.
• Go to Settings > Update & Security > Windows Update and check for updates.

HP Support Assistant:

• Use the HP Support Assistant to run its diagnostics and fix potential issues.
• You can download it from here.

Sometimes, power settings can affect the hardware performance:

• Go to Control Panel > Hardware and Sound > Power Options.
• Ensure you’re using a high-performance power plan.

Some applications use hardware acceleration which might cause issues:

In your web browser (Chrome as an example):

• Go to Settings > Advanced > System.
• Toggle off “Use hardware acceleration when available”.

In other applications:

• Look for settings related to hardware acceleration and try disabling them.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,