-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP 22eb will not display with my new laptop

Create an account on the HP Community to personalize your profile and ask a question
03-03-2021 10:04 AM
Connected my existing HP 22 eb external monitor to a new laptop. The laptop dings, recognizing the monitor but it does not display anything.
03-03-2021 12:35 PM
How do you connect them ? Can Windows detect your new monitor ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-03-2021 01:43 PM
Yes - the laptop recognizes the monitor. Connected monitor to Dell laptop (VGA to DP cable) through a Lasuney multi-function port. Also tried to connect monitor directly to laptop. It recognizes but no display.
03-03-2021 10:46 PM
The monitor has following INPUT ports
Inputs | 1 VGA 1 DVI-D |
What is your Dell laptop ? Doe it have HDMI port ? If yes, all you need to a direct cable HDMI - DVI Otherwise, please post back which ports your Dell machine has ?
https://www.officeworks.com.au/shop/officeworks/p/comsol-hdmi-male-to-dvi-d-male-cable-1m-cohddm01
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-04-2021 07:31 AM - edited 03-04-2021 07:56 AM
Yes - you are correct about the monitor outputs. The Dell laptop however has only one USB-C port. As I mentioned in my previous post I am using a cable that has a VGA (connection to the monitor) to DP (connection to the multi-port hub). The Hub has a DP input and connects to the laptop through the USB-c port.
I have also tried connecting directly - VGA out to USB-c input - and the laptop recognizes the monitor but I still cannot get the monitor to display with that direct connection.