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HP Recommended
HP 250 15.6 inch G10 Notebook PC (780Q6AV)
Microsoft Windows 11

Hi,

I just bough a brand new HP 250 G10 Laptop without any OS.

I installed genuine windows 11 pro 64 bit version 23h2.

I downloaded official hp drivers from support website but still touchpad driver is not working. I am sure Hp provided a faulty touch pad driver.

I tried everything from my side and there is still issue. This is not fare with a brand new latest laptop.

Resolve this issue ASAP and provide a working driver.

4 REPLIES 4
HP Recommended

Hello. Install this driver. It worked for me.

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142051.exe 

HP Recommended

dear Fellows. I am having an issue with bluetooth device/

OS: windows 11 Pro, 23h2

Laptop: HP 250 G10 (8A515EA#BH5)

I am unable to connect through BT. whenever I try to connect any device with my laptop, Add a Device screen appears and it keeps on spinning. it cannot detect nearby devices nor it is being detected by other device. I have done all possible acts to troubleshoot. But of no use. 

Please help. 

HP Recommended

Hi. I had the same issue. Go to Device Manager, delete all Bluetooth devices and drivers. Restart your PC. It should work after restart.

HP Recommended

This link works fine with my HP 250 G10

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