HP 255 G6 VGA PROBLEM

[EVAGGELOS1]

Hi there,

i got the new HP 255 G6 and installed Win10 - 64bit. I 've tried to install the vga driver several times after a "clean" disk format and i get a monitor blinking black & gray screen and got the same message in blue screen "VIDEO_TDR_FAILURE"  - file (atikmpag.sys). I tried also the latest AMD Radeon R2 driver from AMD's site and also tried updating the driver online. I got the same blue screen .... During Win10 installation i had no problems at all.

In HP's supportsite there are 2 vga drivers with same size and date (i tried the second one, Stoney Ridge with no results).... 

If there is any suggestion to solve this problem i'll appreciated. I didn't find any chipset driver for this notebook.

Thanks in advanced

EVAGGELOS BITSIMIS

[Paul_Tikkanen · Accepted solution]

Hi:

The AMD chipset driver is at the link below.  Install and restart the PC.  You want the 1st file listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064

[EVAGGELOS1]

Spoiler

THANK YOU, I WILL TRY THIS AND YOU WILL HAVE NEWS SOON.

[Paul_Tikkanen]

You're very welcome.

[Wale2]

Hello, I have the same problem .. What have you solved?

[EVAGGELOS1]

JUST DOWNLOAD THE LATEST UPDATE OF THIS DRIVER. I SAW THAT HP HAS UPDATED THIS DRIVER IN 1ST DECEMBER 2017. I BOUGHT THIS LAPTOP IN OCTOBER. THAT WAS NEW AND IT THINK THAT HP DID'T KNOW THAT PROBLEM IN OCTOBER. SO I WAIT AND I UPDATED THW DRIVER AND THE PROBLEM SOLVED. 

https://support.hp.com/us-en/drivers/selfservice/hp-255-g6-notebook-pc/15932854

THIS IS THE LINK OF DRIVER. IF WANT ANY HELP I AM HERE!!

[Wale2]

Hello,

Have you solved installing the driver in 1ST December 2017? This driver ''AMD High-Definition Graphics Driver R2/R3/R4/R5 - Stoney Ridge''? I installed this driver but it still does blue screen.

[patics]

Hi
Unfortunately, I have this problem as well. Did you find a solution? I'm starting to lose my faith .....