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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP 255 G7 Touchpad scrolling not working.
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04-05-2020 08:16 AM
I am unable to get scrolling to work on my G7 255. It is running Windows 10 1909 and the Synaptics driver is 19.5.35.50.
I know multi touch is working as I can double tap for right click but I can not get it to scroll at all. Any ideas?
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Accepted Solutions
04-05-2020 09:17 AM
Replying myself as i have managed to fix it, but maybe it will help someone else.
I found this post.https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Synaptics-touchpad-settings-pan... but running the app failed but it said to uninstall the driver. I uninstalled the driver via device manager and rebooted and then it all worked.
04-05-2020 09:17 AM
Replying myself as i have managed to fix it, but maybe it will help someone else.
I found this post.https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Synaptics-touchpad-settings-pan... but running the app failed but it said to uninstall the driver. I uninstalled the driver via device manager and rebooted and then it all worked.