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‎04-20-2020 06:29 PM

HP Recommended
Product: HP Pavilion Gaming 32 HDR Display
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

I just purchased this brand new monitor from HP.   I have an HP Specter 360 notebook.  I connected the monitor to the computer today.  The monitor is very noisy - flickering white lines across the display.  I have changed multiple HDMI cables with no success.  Restarted monitor and notebook separately.  Updated the Intel Graphics drivers.  No change.  I cannot use the DP cable that is provided because the notebook does not have a DP socket.  Any help to clean up the noise and be able to use the monitor as anticipated would be greatly appreciated.

best, Elie

1 REPLY 1

‎04-20-2020 06:40 PM

HP Recommended

@eliea 

 

Before we can help, we need to know what EXACTLY is your HP Specter 360 ? Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824

                      or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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