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‎04-21-2019 10:02 PM

HP Recommended

So far I did not get any reponse.

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‎04-22-2019 01:24 PM

HP Recommended

@qw3

Thank you for posting back. 

 

I have a few troubleshooting steps we could try to fix the issue:  

  • Open the Windows Control Panel, select Programs and Features, right-click the entry for the HP 3D DriveGuard, and select Uninstall.
  • When this has completed, restart the notebook.
  • When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.
  • Click here to download,

Please reply with the product details for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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