HP 5MP Camera Not Responding

[amag841]

I am experiencing a persistent issue with the built‑in HP 5MP Camera on my HP OmniBook 7. The camera turns on and off repeatedly every 2 seconds, showing a black screen, and the LED indicator flashes in sync. I also receive the error message: “Camera Error – 5MP Camera is not responding.” 

[Jerry_57]

Hi @amag841,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP notebook’s built-in 5MP camera is a supported integrated component, and the camera light turns on when one or more cameras are in use. On some HP models, there is also a camera privacy control/key that can turn the camera off and on. If the camera is repeatedly cycling on/off with a black screen and showing “5MP Camera is not responding,” this points to a camera function problem, but the provided documents do not include a model-specific repair procedure for that exact error.

• Your HP notebook may include an integrated 5MP camera and camera light behavior tied to camera activity.
   
• Some HP notebooks include a camera privacy feature/key that can disable or enable the camera.
   
• You can check installed hardware through Device Manager:
  
  
  • Select the Search icon in the taskbar
     
  • Type Device Manager
     
  • Open the Device Manager app
     
• You can also check installed software/apps:
  
  
  • Right-click Start
     
  • Select Apps and Features or Installed Apps

If your camera is flashing every 2 seconds and showing a black screen:
 

• Check whether your notebook has a camera privacy key and toggle it once.
   
• Open Device Manager to confirm the camera is detected by Windows.
   
• Check whether the camera privacy light indicates the camera is disabled (on supported models, privacy light behavior is documented).
   

I hope this will help.

 

Take care and have a good day.