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- HP 840 G3 4K output at 60Hz: does it work?

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03-06-2021 09:32 AM
Good afternoon,
I'm trying to connect 840 G3 via displayport - hdmi cable to my monitor Samsung M7 (S32AM700UI). According to laptop description at HP website it supports DP output at 4K 60Hz, and Samsung monitor supports it to.
Actually, I have only 30Hz for 4K available, and 60Hz is avaialble only for 2560x1440
is there any way to fix that and make it work via 4K@60Hz? Or maybe there is a mistake in laptop's specs on website?
03-06-2021 01:03 PM
Both its specs from datasheet and manual only say it has DP port. Not mentioned anything more. With its age, the port could be DP 1.2 which would support UP TO 3840 x 2400 resolution at 60Hz. Theory and real world would not be the same.
Regards.
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03-06-2021 04:27 PM
@Banhien
thanks for your answer
I treat the statement "UP TO 3840 x 2400 resolution at 60Hz" as it should grant support of any resolution below at 60Hz. Is there any way to obtain exact DP information from HP?