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‎03-13-2024 01:02 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

I have HP 850 G7 with webcam. Device is not visible in BIOS (and in system) so I suspect hardware failure but there is also fingerprint device not visible but it works so I can use it for login. A bit strange. I have another laptop with the same configuration and camera and fingerprint devices are visible in BIOS (and they work).

any idea why fingerprint is not visible in BIOS but works?

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