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‎05-05-2024 12:00 PM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)
Operating System: Microsoft Windows 11

Hi,

I need help with the problem to connect my external display (Lenovo M15) with my HP Aero 13 AMD Ryzen. It was running well by using USB-C to USB-C as usual, but the problem appeared after BIOS and Windows update to F.14. The USB-C to USB-C cannot work, the same happened with HDMI to USB-C. I tried to downgrade the BIOS to F.13, but always failed. 

 

How to solve this problem? Thank for your favor. 

 

2 people had the same question
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