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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Active Pen not working

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01-21-2020 05:35 AM
Hi, I recently ordered the HP Active Pen and today the package arrived, I tried to get it to work but no help. Any suggestions?
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Accepted Solutions
01-21-2020 07:40 AM
It is not the same and the pen you have bought is not indicates compatible with your PC.
I think Amazon can refund you and I recommend to you buy this one:
I am Expert from French Community, and I am doing my best to help you with your question.
01-21-2020 05:47 AM
Hello, you can find here compatibilities with Active Pen:
https://support.hp.com/us-en/document/c05166879
I see your computer is only compatible with the Microsoft Active Pen, 1MR94AA.. What is the pen you have bought??
I am Expert from French Community, and I am doing my best to help you with your question.
01-21-2020 07:00 AM
Microsoft Active Pen? Which one. I used the normal HP Active Pen https://www.amazon.de/dp/B06XCWTCVB/ref=sxin_2_sxwds-bia-wc1_0?cv_ct_cx=hp+active+pen&keywords=hp+ac...
01-21-2020 07:40 AM
It is not the same and the pen you have bought is not indicates compatible with your PC.
I think Amazon can refund you and I recommend to you buy this one:
I am Expert from French Community, and I am doing my best to help you with your question.