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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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HP Recommended
Welcome to the HP User Community.
True - there is a compatibility issue.
The HP Active Pen is not compatible with your computer
- product number T5E12AA - functional equivalent order part number 920839-001
Example
Click on the "blue" part number to see the list of compatible devices
What else?
I do not find any pens / stylus for this model series.
What? Your machine does not show in any list that it is compatible with any active pen / pen stylus.
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HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Series - of which your computer is a member
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP User Community.
True - there is a compatibility issue.
The HP Active Pen is not compatible with your computer
- product number T5E12AA - functional equivalent order part number 920839-001
Example
Click on the "blue" part number to see the list of compatible devices
What else?
I do not find any pens / stylus for this model series.
What? Your machine does not show in any list that it is compatible with any active pen / pen stylus.
=============================================================================
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Series - of which your computer is a member
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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