HP Active pen

[IOANNISKOST]

hello, 

I  bought resently a HP active pen and I can not use it in my lapto HP ENVY X360 - 13-ar0001na. I read the instractions on how to active the pen but I can not use it, any idea? it is the active pen without the bluetooth button.

[The_Fossette · Accepted solution]

@IOANNISKOST

I reviewed your post and I understand that the HP active pen is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Below are the supported active pens on your computer.

Impreza 929863-001

Sunwoda 920241-001

If you have any of the above pens and it is not working, then follow the steps in the below article.

https://support.hp.com/in-en/document/c04706945

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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