• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP DV6 1243cl
Microsoft Windows 10 (64-bit)

I have and old HP DV6 1243cl laptop, recently I lost the "video / image" even the BIOS image at startup.

The laptop works fine, I attach a 2nd y 3rd video (HDMI and VGA) and works ok, the BIOS is updated (F.44).

The HP logo behind the screen are illuminated and after to many (many) Win+Ctrl+Shift+B (video re-init)  the image appear - is the only way that I can found to recover the image - 

Some suggestions?

Thanks in advance!

Diego.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DLema 

Sounds like the screen is failing and all you can do about that is pay a LOT of money to get it replaced.  Not something you should attempt yourself.  HP will not do this for you because they only do repairs on laptops that are still in warranty.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@DLema 

Sounds like the screen is failing and all you can do about that is pay a LOT of money to get it replaced.  Not something you should attempt yourself.  HP will not do this for you because they only do repairs on laptops that are still in warranty.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks you very much for your response!

(I have the same impression), bad news, I like it a lot this old laptop ;(

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.