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- HP Community
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- Notebook Video, Display and Touch
- HP Display Control pop-up critical update

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09-27-2023 07:26 PM
I bought this laptop and have been using it for about 2 months now. However, I keep on getting a pop-up message from HP Display Control - Critical Update Needed to use HP Display Control. I can't tell you how many times now that I have down loaded it for my HP Envy Laptop 17-ch2xx. And it just keeps on coming back up. I was about to find out it is HPDC_Service_4.9.25.0
How do I stop this from popping up?
Can someone please help it is driving me crazy
09-30-2023 09:08 AM
Hi @Bdee98506,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
If the popup keeps re-appearing, you can create a system restore point first and then disable HP Display Control via the Task Manager or uninstall it via Control Panel. It is not needed and will not affect any of the functionality for your HP laptop.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee