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‎05-16-2024 02:46 AM

HP Recommended
Product: HP Dragonfly 13.5 inch G4 Notebook PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

I have an issue with IR Camera, when I try to setup Windows Hello, it crashes after i give it permission to start.

 

After some debugging I got the Failure ID: 516e18af-3608-1cb7-9af0-9b4bc240fce1

 

 And Failure_Bucket_ID: 0x3B_C0000002_iacamera64!unknown_function

 

Please can you check the ID's and better direct me in the next steps. Thank you

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