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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Engage Go Mobile System IDS Base Model
Microsoft Windows 10 IOT

Is there a known reason for the HP ENGAGE GO touch screens failing, model 3JB79AV.
We are talking about the failure of 25% of the tablets, at a quantity of 100 pieces.
All have the same error, the touch screen is unresponsive.

Thanks in advance for any reply.

Regards, Drago

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