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HP Recommended
HP ENVY - 17t-bw000 CTO
Microsoft Windows 11

After 5 years of steady use, the lower left corner of my laptop screen is popping out. I researched a bit and it seems that this is due to the plastic holding the display hinge in place has failed and the hinge is exerting pressure on the screen itself. 

 

I really urgently need this to be fixed as soon as possible because this laptop doubles for personal and school use. Either a manual on how to fix the hinge myself or to send it into a service center would be great. 

1 REPLY 1
HP Recommended

Hi @musical8thnotes,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To fix this issue, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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