HP ENVY - 17t-bw000 CTO Touchscreen Issues after Windows 10 1093 Update

[MarioSVs]

One year ago my new HP ENVY - 17t-bw000 CTO started having touchscreen issues that made it impossible to use it (as if a point in the screen was being constantly touched) and I had to disable it completely. A few days after this the display malfunctioned completely (black screen) and the display had to be replaced under warranty (after days of trying to reebot the system several times, uninstalling updates, updating BIOS, etc).

Now, after a Windows 10 Update, the touchscreen issue has showed up again. I am worried that this will develop into a major issue again and leave me with a black screen at any moment. Is anyone experiencing this issue? Can I do something to prevent it?

Thanks.

[Echo_Lake · Accepted solution]

@MarioSVs
Thank you for posting on the HP Support Community.

Don't worry Windows 10 Update will not bring back old touchscreen issue.

I have a few troubleshooting steps we could try to fix the issue:  

• Run Performance tune-up.
• Update BIOS.
• Update Graphics Drivers.
• Check for updates. 

Click here https://support.hp.com/us-en/topic/windows-10-support-center-computing and find the most updated information for Windows 10 update related issues along with tips on actions to take before installing the update on your PC.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.