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- HP Community
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- HP ENVY 360 - Outer case issues

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01-02-2019 06:51 PM
Can someone tell me where I can find new rubber self - stick feet for my HP envy? I would like to find the same ones/matching. They are not listed on ebay or amazon.com. Also, has anyone else had any issues with the HP ENVY x360 external case being soft? This is my second HP Envy and the metal on it is so bad/soft that even the top is bending away so I can hardly put it in 360 mode. It literally is coming apart at the seams. And the computer has been used by a mature adult only.
Thanks!
01-04-2019 09:11 AM
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you need information and assistance related to your HP Envy 360 notebook. Don't worry I'll be glad to help you.
After reviewing your post thoroughly, I suspect this to be a possible hardware failure, I will share you few details through a private message about the service options dedicated to your product, please watch your inbox for more information.
Keep me posted,
that said, If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Jeet_Singh
I am an HP Employee