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HP Recommended
HP ENVY Touchsmart 15 Notebook
Microsoft Windows 10 (64-bit)

Hi

 

I have an HP Touchsmart 15 Notebook PC, I accidentally broke the screen of it and I wanted to find exact screen model number so I can order it.

 

I tried finding my notebook in http://pro-psurf-web-glb.austin.hp.com  but no luck of finding my exact notebook model number.

 

Can some one please help me to find my screen type and its model so I can order a new screen? 

 

My notebook details are as follows:

 

HP ENVY Touchsmart 15 Notebook PC

Model:15-j113ea

Product Number
F9T64EA

 

Display
39.6 cm (15.6") diagonal HD BrightView LED-backlit touch screen (1366 x 768)

 

Where can I find the product or the model number of its screen? 

 

 

Thank you. 

 

 

Best Regards 

 

Achila

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @Achila85

 

Thanks for the post. 

 

I understand that you are looking to know the part number of the display on your computer, is that right?

Kudos to you for doing a lot of research. 

Not to worry, I will be glad to assist you. 

Have you checked the service guide of your computer on HP Website?

 

Request you click here for the service guide of your computer.

Refer to page number 55 for the compatible part numbers for the display of your notebook along with the procedure to replace the screen. 

Personally, I would recommend you take the computer to any authorized service center or contact our phone support for any service options available for your computer.

 

Let me know if this helped. 

Chimney_83
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Greetings @Achila85

 

Thanks for the post. 

 

I understand that you are looking to know the part number of the display on your computer, is that right?

Kudos to you for doing a lot of research. 

Not to worry, I will be glad to assist you. 

Have you checked the service guide of your computer on HP Website?

 

Request you click here for the service guide of your computer.

Refer to page number 55 for the compatible part numbers for the display of your notebook along with the procedure to replace the screen. 

Personally, I would recommend you take the computer to any authorized service center or contact our phone support for any service options available for your computer.

 

Let me know if this helped. 

Chimney_83
I am an HP Employee

HP Recommended
Thank you very much for this. I found the product number for my screen. THANKS A LOT
HP Recommended

Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.