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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-13-2025 09:35 AM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, I had a question with my HP laptop. I need the drivers for the HP Envy Touchsmart 17 laptop but I can not find it. Its my old laptop and I am attempting to fix it. If anyone could send me a link to the driver page it would help a lot. 

 

Thanks

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1 REPLY 1

‎09-13-2025 09:49 AM

HP Recommended

Hi:

 

HP retires support for all consumer class PCs that are over 10 years old.

 

What is the full model number or product number of your notebook?

 

If it is a HP ENVY 17-j100 CTO, the only place I know of where you can find drivers for it would be from this reputable 3rd party driver site:

 

HP ENVY 17-j100 CTO drivers

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