HP ENVY x360 Convertible 13-ag0xxx Type C displaying video

[ricer02]

Hey so I have a HP ENVY x360 Convertible 13-ag0xxx laptop and ive been trying to connect an external monitor to the laptop. Reading through the manual i saw that it is capable of such thing as stated by the manual the type C port can :

Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.

– and

Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.

– and

Connects a display device that has a USB Type-C connector, providing DisplayPort output.

From this I deduced that it can display video to a monitor but the wording has confused me. Is the video only available when you use a type C to display port cable? Or can i use a type C to HDMI. It says it provides display port output so does it only work if i buy a usb type c to display port cable?

[banhien · Accepted solution]

@ricer02 

What is your HP ENVY x360 Convertible 13-ag0xxx  ? For example

               HP ENVY x360 - 13-ag0014au

Most likely your machine has same ports as the above machine.

• 1 USB 3.1 Type-C™ Gen 2 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.4, HDMI 2.0, HP Sleep and Charge);
• 2 USB 3.1 Gen 1 (1 HP Sleep and Charge);
• 1 headphone/microphone combo

You should be able connect USB-C port to a USB-C monitor OR using USB-C to DP for a monitor w/o USB-C port. USB-C to HDMI does not work in many cases

Regards.

[ricer02]

Yes i have those exact ports on my laptop. So from what you’ve said buying a hdmi to usb c will not work ? It has to be a usb c to display port in order for it to work. This would make sense since i’ve bought a usb c hub and the hdmi output didn’t work on my laptop. Thankyou