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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP ENVY x360 hinge broken

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11-09-2023 09:21 PM
screen hinge is broken from normal use, is out of warranty. Will hp repair defective products like this, as it should not have broken, is cheaply made.
11-13-2023 06:52 AM
Hi @beesss ,
Welcome to the HP Support Community.
I'd like to help
I understand that this is Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty and the issue can be fixed.
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee