HP ENVY x360 screen separating

[MSTEACH]

Hello. I have a HP ENVY x360 laptop that  out of no where closing my laptop, I heard a crunching sound but nothing was obvious. Within  a couple days , i noticed the bottom right  corner  of the screen is separating from the housing . There are 3 screws that I can see that are no longer attached to the hinge inside. I am afraid of breaking my screen and destroying my laptop. I am a teacher and relay completely on  my laptop for remote instructions. I haven't dropped or caused any trauma to it. My laptop isn't very old, I have found online that this  is not an uncommon problem. Please  advise how to proceed from here. Thank you, in advance. 

[praveenbv]

Hi @MSTEACH,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!