HP Elite 640 G8 Notebook touchpad not working

[StevenPersos]

Since a few days the touchpad of my laptop HP Elite 640 G8 Notebook is not working.

when i tape "touchpad" in the search bar there  is nothing.

i don't find the touchpad driver on hp support.

Can you help me?

[Banlix]

Here are all the driver components of the Touchpad driver in the Microsoft Update Catalog:

Synaptics TPFHID Device (Human interface devices category)

Synaptics - hidclass - 19.5.32.69 (Human interface devices category)

Synaptics PrecisionTouchpad Filter Driver (Mice, and other pointing devices category)

Synaptics - mouse - 19.5.32.69 (Mice, and other pointing devices category)

Synaptics Service binaries (category Synaptics Service binaries)

For the HIDClass (Human interface devices) & Mouse (Mice, and other pointing devices) categories, just download version 19.5.32.69 to match the driver version in the Software components category in the Microsoft Update Catalog.

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To install, extract all .cab files from all driver components of the Touchpad driver into one folder only.
After that, open the device manager, click the Add drivers icon, navigate to the folder where the .cab file was extracted.
Restart the laptop if prompted.

Additional:
Use DriverEasy or CCleaner Professional Edition to find out the latest version of all drivers on your laptop.

[StevenPersos]

Thank you for the driver Banilix!

To install, extract all .cab files from all driver components of the Touchpad driver into one folder only.
After that, open the device manager, click the Add drivers icon, navigate to the folder where the .cab file was extracted.

I don't see the "add driver icon" in de device manager, when i select the mouse  what i can do is update the driver.

I dodn't understand th installation

[Banlix]

The Add drivers icon is at the top, under the menu bar in device manager.

White box icon with a green upward arrow.

From this video at minute 3:37, the Add drivers icon is located at number 3 from the right, next to the icon of a computer with a red cross.

[StevenPersos]

The icon i have is update driver, i'm going to try

[Banlix]

Hmm, it turns out the Add drivers icon really disappeared. It doesn't matter.

Yes, you can use the update driver icon. This means the installation process is done 3 times, in the "HID", "Software components", and "Mice, and other pointing devices categories"

[StevenPersos]

I could not install the update, when i click update and  pointed to files, windows tells me that the machine is already updated with the latest driver. i will use my warrenty  to get fix my laptop.

Thank you for help Banlix!