HP Elite USB-C Docking Station (TPA-B01 Y0K80AA#ABA) is not recognizing with HP Laptop 15-dy1751ms

[greezay]

I was helped out by a HP customer sales rep through HP Chat to find a docking station that would be compatible with my laptop.  Was told that the HP Elite USB-C docking station would work.  However when I received it, I plugged everything in and connected it to my laptop through the USB-C port.  The laptop did not recognize the docking station and the light was blinking meaning it was still on stand by.  I plugged in the docking station to another laptop just to see if it was in good working order and the other laptop recognized it and started to install the drivers.  Now, I'm just stuck with this paperweight and if I cannot get it to work with my laptop and I will look into returning it.

[banhien]

@greezay 

The specs of your machine is, it does not have full specs USB-C port:

           https://support.hp.com/au-en/document/c06447661

and the specs of the dock is

           https://support.hp.com/au-en/document/c05275427   

Your machine is not compatible with the dock. The dock supports

              Compatible with HP x2 1012 G2 Tablet, HP x2 1012 G1 Tablet, HP Pro Tablet 608 G1, HP ChromeBook 13 G1, HP EliteBook Folio G1.

Regards.