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- HP Elite X2 1012 G2 Camera Not Working

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02-07-2023 05:06 AM
Hello folks
I have just acquired a used HP Elite X2 1012 G2 tablet with keyboard.
I have updated it to the most recent version of Windows 10 Pro (10.0.19045 Build 19045). I have also updated the BIOS to version HP P87 Ver.01.44 13/09/2022.
Unfortunately neither camera works ('m not sure whether the cameras even worked before I updated it). Camera is missing from the Device Manager. When the Camera app is opened, I get a message saying "We can't find your camera" with the error code "0xA00F4244<NoCamerasAreAttached>".
I did speak with a HP Support Analyst yesterday who said it was a hardware fault. Any idea how I can confirm that really is the case as opposed to some dodgy drivers?
Thanks
02-11-2023 06:07 PM
I have exactly the Same thing on my elite X2 1012 G2. I had windows 10 pro 64bit installed and the camera did not work. I even purchase new front and rear camera components and took the time to watch videos on how to change these and I successfully did manage to change them both. And yet still they are not recognized by the OS.
I plug in an external camera and instantly it is recognised and works perfectly.
But the built in cameras are just not recognized.
I have tried multiple different drivers. Also tried manually uninstalling drivers and then installing manually other ones. Nothing recognizes the camera.
05-01-2023 08:13 PM - edited 05-01-2023 08:14 PM
Just had the same issue, you guys just need to download the Intel IPU3 Camera Driver - sp95479. After restarting a few times and making sure the cameras are enabled within the bios under the onboard devices option then it should work fine.