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- HP Community
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- HP EliteBook 2570p - HP HD Webcam [Fixed] - Windows 10 x64

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06-02-2019 04:06 PM
If anyone managed to install and use the webcam on a HP 2570p with a normal image (color, not upside down etc.), please don't hesitate to let me know how.
Thanks.
Solved! Go to Solution.
Accepted Solutions
06-02-2019 04:41 PM
It's funny...
In the device manager:
You have to -> RIGHT CLICK on webcam -> "Driver" -> "Uninstall" button
Then -> "Action" menu -> "Scan for hardware changes"
Wait for the Windows as it's going to update the driver automatically
Then -> RIGHT CLICK on webcam -> "Driver" -> "Roll back driver" button
So you need this driver:
Microsoft
21/06/2006
10.0.17763.404
Microsoft Windows
The real problem was the automatic update of the webcam driver.
06-02-2019 04:41 PM
It's funny...
In the device manager:
You have to -> RIGHT CLICK on webcam -> "Driver" -> "Uninstall" button
Then -> "Action" menu -> "Scan for hardware changes"
Wait for the Windows as it's going to update the driver automatically
Then -> RIGHT CLICK on webcam -> "Driver" -> "Roll back driver" button
So you need this driver:
Microsoft
21/06/2006
10.0.17763.404
Microsoft Windows
The real problem was the automatic update of the webcam driver.