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HP Recommended
HP EliteBook x360 1030 G2 Base Model
Microsoft Windows 11

Hi! I have an HP EliteBook x 360x 1030 G2 Base Model witch has a touchscreen. One of the first months of 2023 it completly stopped working. So I cheked device manager and the HID-compilant touchscreen driver was missing.

Why_not123_0-1699639448757.png

So I went on the HP website to download the driver but it WAS NOT there. Then I cheked Ubuntu to see if the tuchscreen is working there and to my disapointment it wasn't. Also in Windows settings I cheked System > Informations and:

Why_not123_1-1699639826818.png

to this point I should also mention that I'm from Poland I live in Poland and my Windows is in Polish so "Brak obsługi pióra i wprowadzania dotykowego dla tego ekranu" means: Your PC doesn't support touchscreen and pen. My last hope was to chek my BIOS to see if touchscreen works there and mr. BIOS decided to shatter all my hopes and dreams by not responding to my touch. It's been over half a year and I'm already used to not using my touchscreen but it still drives me mad how I CAN NOT use it. It's been over half a year please someone help me!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.