-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP EliteDisplay E231 Monitor not detected

Create an account on the HP Community to personalize your profile and ask a question
11-12-2020 01:51 PM
I am trying to connect my Dragonfly laptop to the Displayport on a HP EliteDisplay E231. I have a HDMI cable connected to the laptop and then have used a HDMI to Displayport adapter to connect to the Displayport of the monitor. However the monitor is not detected by the laptop. I have ensured I have the right drivers installed; I have tried different power up sequences and different HDMI cables. When the monitor powers up, I can see that it scans through each of its inputs but does see a signal from the laptop either. Can anyone help and tell me where I am going wrong? Thanks!
11-12-2020 03:58 PM
@BillyBo11 wrote:.... I have a HDMI cable connected to the laptop and then have used a HDMI to Displayport adapter to connect to the Displayport of the monitor. .
That is definitely the culprit. Have you tried a different HDMI-DP cable (not adapter) ?
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.