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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Envy 13.3 connection to an external monitor using VGA
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04-23-2019 02:16 AM
Hello, I have equiped my HP Envy 13.3 with HP usb-c multiport adapter:
I tried connecting to an external monitor via VGA connection, but the picture is not showing on it. I'm using VGA instead of HDMI, because this external monitor is kind of old, and only has a VGA input.
Is there a help to this kind of issue?
Thanks in advance,
Milos
04-23-2019 02:29 AM
Machine has
1 headphone/microphone combo; 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge)
The USB-C port does not support Alt mode, in short: no video.
Regards.
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04-23-2019 02:49 AM - edited 04-23-2019 03:44 AM
@Banhien
Question: since the machine has USB 3.1 Type-C™ Gen 1 (DP1.2), I guess I could connect USB-C to DP1.2 adapter, and than add another DP1.2 to VGA to that one?
Would this solve this problem or you have another solution?
Thanks a lot,
BR,
04-23-2019 06:03 AM - edited 04-23-2019 07:10 AM
I see from the user guide that there is a USB-C port shown as #3 in this picture
That port should support the multiport device
Sorry @banhien I somehow did not see your posting. I'm sure you are correct
I'm not an HP employee.
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04-23-2019 03:21 PM
@TheOldMan ,
There is a USB-C port on my machine that supports DisplayPort 1.2. So, there has to be a way to reproduce the video to the external source.
The question is, should I use a single USB-C to VGA/HDMI adapter, or a more complicated USB-C to DP 1.2 and than DP1.2 to VGA/HDMI;
Let me know if this make sense or you have an advice,
Best,
04-23-2019 03:45 PM
If it was me, I would just go with a proven adapter that fits a normal USB port, similar to this
And it will drive just about any monitor.
I'm not an HP employee.
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