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HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi...

My HP Envy 15t-j100 QUAD CTO Notebook needs the palm-rest part (under-side) that incorpoprates the hinge posts for the display panel Right Hinge.  It that available anywhere, do I really need to buy the complete "palm rest" just for the hinge posts?  It there a DIY workaround I can Implement?

 

Thanks!

Tom

 

1 REPLY 1
HP Recommended

Hi @teranz,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

 

For your HP Envy 15t‑j100 QUAD CTO Notebook, the hinge posts are integrated into the palm‑rest assembly, so unfortunately they aren’t available as a separate part. Availability of that palm rest/hinge assembly varies by region, which is why the best next step is to reach out to an HP Service Center. They can confirm whether the part is stocked locally, provide the correct part number, and arrange repair or replacement if needed.

 

DIY fixes for broken hinge posts are generally unreliable because the hinge puts a lot of stress on that mount, so a proper replacement is the safest option.

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

 

Kuroi_Kenshi

Best Regards,

I'm an HP Employee.


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