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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Notebook Video, Display and Touch
- HP Envy 17t-ae100 CTO Touchscreen and Driver

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08-12-2022 09:29 AM - edited 08-12-2022 10:07 AM
The touchscreen stopped working on my laptop. I just installed a new Win11 updated, though I cannot recall if the touchscreen issue began prior to or after the system update.
I thought I may need to update the driver, but scans indicated that the driver was up to date.
I uninstalled the driver with the intention of reinstalling the driver from the HP support site.
When I search by my laptop model and serial number details, my OS (Win11) is not listed in the drop menu - only Win10. (Note: I have not used Win10 in quite some time; not since Win11 first became available.)
I considered reverting back from the new system update back to the previous version, but I'm afraid that since I have already uninstalled the driver, that I may still be SOL.
I would greatly appreciate assistance in returning my touchscreen functionality. Thank you.
UPDATE!! Please see my response in this thread to find my solution - Installed new BIOS
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