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- HP Community
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- HP Envy Integrated Webcam Not Working (Error code 0xA00F4244...

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03-26-2020 10:06 AM
Hello!
I'm getting the error "We can't find your camera", or error code 0xA00F4244<NoCamerasAreAttached>. I've tried everything, from installing drivers from the HP website, to checking if it's blocked by antivirus software, to resetting my computer and nothing works. I've even looked to see if the laptop had the "camera kill-switch" that's on some of the newer models but mine doesn't look like it has that - not surprising, I bought the laptop about two-and-a-half years ago. Is there anything else I can do besides trying to send it somewhere for someone to try and fix?
03-31-2020 12:10 PM
@kjm5723 Welcome to HP Community!
I understand that you are getting NoCamerasAreAttached message.
Do not worry I will try to fix the issue.
Please provide the correct model number.
In the meantime perform the below steps and check.
Check if the webcam is detected in the device manager, if yes, you need to reinstall the drivers using the below steps,
- You might need to uninstall the webcam driver. To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.
- Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)
Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.
- Go to “settings” and click on “update and security”.
- Under tab “Windows update”, click on the icon “check for updates”.
- Then once you find the pending updates install it and check.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!