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HP Recommended
HP Envy x360 Convertible 15-cp0xxx
Microsoft Windows 10 (64-bit)

Hi all,

I'll be the first to admit I'm not the most tech savvy guy, so I'm stuggling to understand why my HP Envy might be lagging for seemingly no reason. My computer lags consistently when running some relatively small programs but will run just fine when running beefier, more resource intensive programs.

The best example I can give of this is Skyrim and Minecraft. I am able to run Skyrim smoothly on ultra settings without a fuss but Minecraft will struggle to render 2 FPS with all settings turned right down and no background apps running. I checked Task Manager while each of these programs were running and each had plently of computer resources to spare (Skyrim uses about 50% CPU and 30% Memory when running, but Minecraft wont go over 30-40% even with more resources allocated).

 

Any kind of assistance will be greatly appreciated as this issue is really quite frustrating.

Thanks, Jake.

1 REPLY 1
HP Recommended

@JakeR1299

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful weekend 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.