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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Envy x360 Lagging for seemingly no reason

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01-10-2019 05:55 PM
Hi all,
I'll be the first to admit I'm not the most tech savvy guy, so I'm stuggling to understand why my HP Envy might be lagging for seemingly no reason. My computer lags consistently when running some relatively small programs but will run just fine when running beefier, more resource intensive programs.
The best example I can give of this is Skyrim and Minecraft. I am able to run Skyrim smoothly on ultra settings without a fuss but Minecraft will struggle to render 2 FPS with all settings turned right down and no background apps running. I checked Task Manager while each of these programs were running and each had plently of computer resources to spare (Skyrim uses about 50% CPU and 30% Memory when running, but Minecraft wont go over 30-40% even with more resources allocated).
Any kind of assistance will be greatly appreciated as this issue is really quite frustrating.
Thanks, Jake.
01-11-2019 12:00 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee