HP Envy x360 Screen Coming Off In Bottom Corner

[ORace131]

I have an HP Envy x360 laptop that is now 2 and a half years old, and very well taken care off. It's never been dropped, hit, etc. and mainly is at my desk, but recently had heard a "cracking" noise sometimes when shutting my laptop and finally found tonight that the bottom left corner of the screen is popping out, so much so that I can even see inside a little bit, and if I try to push it back in, it'll pop back out with a cracking noise. It seems as if the alignment overall on the left side is "off", when I just tried to close it, the corner stuck out and wouldn't go back in, and some tiny little broken plastic pieces just fell out of the gap, so now I REALLY know something's broken. The bezel is crooked when the laptop is shut all the way and the screen literally bends and sticks out at the corner when I shut it close... After having this laptop for less than 3 years, this is not something I should have to pay $500 to repair when I have a laptop that is in otherwise very good condition, and there is something wrong with the manufacturing of the screen, as I have seen other posts about the same problem.

[Rainbow23]

Hi @ORace131,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing bezel alignment issues with your HP Notebook.

This could be a hardware issue with the unit and may require repair. 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!