HP Envy x360 Webcam problem (no kill switch / shutter topic)

[Carbonyte]

Hey guys, 

i am very lost right now. 
I have a really nice working Envy x360 convertible. This device has a built-in webcam which works perfect until... i installed OBS Studio Software. This had overwritten somehow my camera settings for skype and the built in cam was no longer available. In a moment of a hurry i tried to reinstall the build in webcam, so i deinstalled the webcam via the device manager. 
But now it wasn't found as a new device. I already had gave up, and wanted to wait for cyber monday to buy a new webcam, but then...

i started my shadow (Cloud Gaming Service) and the shadow found my built-in webcam and was able to access it (skype worked fine there)... So i regained hope and in my opinion it is just a driver problem. But i found no trustworth source for a dedicated webcam driver. 
The shadow recognized the webcam as a "Chicony Electronics Cp. Ltd. - HP Wide Vision HD Camera"

Does someone has an idea, how to show windows that i have a cam and bring back my webcam back to live?  

[Carbonyte]

Hey guys, 

does no one have an idea? 

with best regards

[praveenbv · Accepted solution]

Hi@Carbonyte, Welcome to the HP Support Community!

We reviewed your post and I understand that the webcam is not working 

Don’t worry, I assure you I will try my best to get this sorted.

Request you to follow the below troubleshooting steps from the document fix :-

https://support.hp.com/in-en/document/c03430151

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.