HP Frame drops problem

[AD12]

Hi so i recently bought the Hp omen 15 laptop and im having some troubles. sometimes when i open the game the frame goes to 18 to 20 and stays there. when i restart the laptop it goes back to normal like 60 fps. 
i thought this was a drivers issue so i tried installing the drivers provided by HP on their website but this error comes. (attaching the image for it). Please 

[praveenbv]

Hi@AD12, Welcome to the HP Support Community!

Apologize for the issue with the display. We understand it's a gaming notebook lets try a few troubleshooting steps to fix the issue.

Check for the BIOS update?

Tried Adding the game to High performances in the Nivida control panel?

Download GEFORCE EXPERIENCE updates the gaming drivers.

Turn on Game Mode. Game Mode is a new feature in Windows 10 Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

Press the Windows key and G to open the Game bar.

In the game bar, click Settings.

Click the check box next to the game title to enable Game Mode for that game.

Plug notebook PCs into an AC adapter to give the graphics card more power.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[AD12]

still not solved. i did update the bios 

[praveenbv]

Hi@AD12,

`We have done the basic troubleshooting as per the document and the notebook needs to be checked taking remote access so that get to know it's a hardware or software issue.

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.