HP G62-b99SL Video_TDR error

[alfredopacino]

I have just tried to install Windows 10 Pro 64bit on an SSD on this laptop.

I got a boot loop 3 times, with a blu screen with the error "Video_TDR error Atikmpag.sys". 

At the moment I've just disabled "AMD Mobility Radeon HD 5000 Series" in Windows Device manager.

[laptopbg]

This Radeon is very problematic. It is good that you can still switch your laptop on, and use it with integrated Intel graphics.

Press F10 several times right after switching the computer on. You will enter BIOS interface. Browse the settings and look for Graphics. If you have such an option, select "UMA". This will disable the sick Radeon. 

If you cannot find such a setting, disable the driver in Device manager.

This is not solving the problem, but going around it. It may extend your laptop's life for years.

[alfredopacino]

Nop, I can't disable it in the BIOS.

Without driver, I cannot even set the screen at the native resolution.

[laptopbg]

You cannot set the resolution, because your Intel HD Graphics driver is not active (there is an exclamation mark). Put efforts on making it work after disabling Radeon driver. Updating the BIOS may also help.