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‎07-05-2022 09:51 PM

HP Recommended
Operating System: Microsoft Windows 11

HP ENVY LAPTOP - 15

 

For some reason after the update of windows 11, my built in webcam stopped working, i tried disable and enable and uninstalled the driver. And now i dont see the camera at all. i tried looking for the driver but i cant find it anywhere either.

1 REPLY 1

‎07-09-2022 02:02 PM

HP Recommended

Hi @OAF

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing webcam-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps to resolve the webcam issue. Here is a link: https://support.hp.com/hk-en/document/ish_6173172-6173152-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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