• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-01-2023 08:35 AM

HP Recommended
Operating System: Microsoft Windows 11

Greetings - I have a HP Laptop 15-ef1072wm laptop that works nicely with a single external monitor plugged into the onboard HDMI port.

When I try to use an Anker 13-in-1 external docking station plugged into the USB-C port with two external monitors, the laptop does not recognize anything associated with that particular docking station.  

I have an 11-in-1 docking station that the laptop will at least recognize but still does not see the external monitors through it.

Does anyone know of a solution for this issue?  I would like to connect both of my external monitors to my laptop (I am spoiled from work).

Thank you in advance.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.