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HP Recommended
HP 470 17 inch G10 Notebook PC (772L3AV)
Microsoft Windows 11

Hi, I recently bought a new HP notebook (HP 470 17inch G10) and I have a problem when I connect this notebook with a HDMI cable to my 4K Dell monitor (U2720Q). The text is really blurry  and it's not comfortable to work with. 

 

I have already contacted the HP Support by chat and they told me that my new notebook does not support 4K monitors (only HD monitors). I find this very strange for a new notebook. With my'old' laptop (HP 17-by2004nb) I have never had this problem.

 

Can anyone help me? Thanks in advance! Kind regards

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