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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Notebook 15-da1017tu display driver

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11-23-2020 04:41 AM
I have reinstalled windows 10 for my HP Notebook 15-da1017tu.and display driver installed as basic display adaptor. due to this my lap screen resolution are very low . need to download the correct driver
normaly it will updated automiticaly from windows update but this time that's not happen someone please help
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Accepted Solutions
11-23-2020 08:30 AM
You're very welcome.
Here is your problem...you are running a version of W10 (1703) that is not supported for your PC.
Your notebook's graphics adapter only supports graphics drivers for W10 version 1709 and newer.
If you want the graphics to work, you will need to update your current Windows version to 1709 or newer.
Click on the blue Update Now button at the link below to update to the latest build of W10 (20H2), and then you should be able to install the graphics driver I posted earlier today.
Download Windows 10 (microsoft.com)
11-23-2020 07:00 AM
Hi:
This should be the correct Intel graphics driver for your notebook...
This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.
26.20.100.7985
11-23-2020 08:20 AM
Hi
Thank you so much for the reply and support
I have downloaded and installed the driver witch you suggest but I'm getting error when i install, kindly help on this
Error -the driver is not support on this OC version ( 10.0.15063).
My windows - windows 10 home single language
11-23-2020 08:30 AM
You're very welcome.
Here is your problem...you are running a version of W10 (1703) that is not supported for your PC.
Your notebook's graphics adapter only supports graphics drivers for W10 version 1709 and newer.
If you want the graphics to work, you will need to update your current Windows version to 1709 or newer.
Click on the blue Update Now button at the link below to update to the latest build of W10 (20H2), and then you should be able to install the graphics driver I posted earlier today.
Download Windows 10 (microsoft.com)